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Solutions for your business

For your business: Entrepreneur

Entrepreneur/small business insurance is insurance designed for small businesses like yours. Different policies protect against different risks, such as fire, theft, and lawsuits from customers or employees.
The type of business insurance you need depends on your company’s risks, as well as factors such as state laws, rental requirements and customer contracts.

The most common risks faced by small businesses:

General liability

This insurance covers common business risks, including bodily injury, damage to customer property and damage from false advertising. This is required for most commercial contracts.

Best for:

Slip and fall accidents
Damaged property of the customer
Lawsuits for defamation or brand

Professional liability

This insurance, also called errors and omissions insurance, can help cover legal costs if a business is sued for unsatisfactory work.

Best for:

Professional negligence claims
Disputes over the scope of the project
Operating errors or oversights

Business insurance

Business insurance combines commercial property insurance and general liability insurance under one plan. It is one of the most common commercial insurance policies.

Best for:

Injury to the customer
Damaged business property
Business interruption

Business property insurance

This insurance covers the value of the company’s physical assets and their contents, such as inventory, equipment and furniture.

Best for:

Fire
Theft or vandalism
Storms

Insurance of business vehicles

This insurance is usually required for business owned vehicles. It helps cover the costs of a car accident, theft or vandalism.

Best for:

Traffic accidents
Vandalism and theft
Weather damage

Insurance against cyber attacks

This insurance helps businesses survive data breaches and cyberattacks by helping to pay for recovery and related costs.

Best for:

Data breach lawsuits
Breach notification costs
Fraud monitoring costs

Common questions about general liability insurance

What does general liability insurance cover?

General liability insurance covers common risks arising from interactions with individuals outside of your business. This includes protection against damage and injury to customer property, such as a customer falling on a wet floor at your business. It also covers defamation, copyright infringement and other damages from false advertising and the like.

In addition, most general liability policies include contractual liability insurance that protects your business from the financial risks you assume when signing the contract.

Je li osiguranje od opće odgovornosti propisano zakonom?

Niste zakonski obvezni kupiti osiguranje od opće odgovornosti. Međutim, mnogi ljudi s kojima poslujete vjerojatno će imati ugovorne zahtjeve za Vas kao dobavljača u kojima se traži polica osiguranja od opće odgovornosti.


To znači da će vam možda trebati polica ako želite potpisati komercijalni ugovor s klijentom. Dokaz o pokrivenosti općom odgovornošću također je potreban za podnošenje zahtjeva za određene profesionalne licence.

What does general liability insurance not cover?

While general liability insurance is essential for most small businesses, it doesn’t provide all the protection you need. For example, your general liability policy does not include coverage for:

  • Professional liability for mistakes
  • Employee injuries
  • Stolen or damaged business property
  • Lawsuits for employee discrimination
  • Vehicles used by the company
Is general liability insurance required by law?

You are not legally required to buy general liability insurance. However, many of the people you do business with are likely to have contractual requirements for you as a supplier that require a general liability insurance policy.

This means that you may need a policy if you want to sign a commercial contract with a client. Proof of general liability coverage is also required to apply for certain professional licenses.

Common questions about professional indemnity insurance

When is professional liability insurance necessary/compulsory?

There are usually several different scenarios when a company may be required to carry professional indemnity insurance.
Clients may request a Certificate of Insurance as proof that you have coverage to secure the contract. That way, they know that if you make a costly mistake or fall short of their standards, they’ll be able to recoup their losses.

Additionally, if you choose to apply for certain professional licenses, many states will require you to have professional liability insurance before you can apply.

How does professional liability insurance differ from general liability coverage?

General liability and professional liability insurance protect against common liability claims, but they cover different types of claims.

General liability insurance covers bodily injury to customers, damage to customer property and damage from false advertising. Conversely, professional indemnity insurance covers all legal defense costs when a client or customer suffers a financial loss as a result of your professional services or advice.

Common questions about business insurance

What does professional indemnity insurance cover?

When a disgruntled client sues because of a mistake you made in business or service delivery, professional indemnity insurance can help cover legal defense costs, including the cost of hiring a lawyer.

Specifically, professional indemnity insurance will help provide coverage for: Work errors and oversights, Services not delivered, Negligence charges, Missed deadlines.

What does professional indemnity insurance not cover?

Although professional indemnity insurance covers many of the costs associated with a client’s legal action, it has a number of exclusions. For example, it only covers the cost of defending against lawsuits—it doesn’t pay for lawsuits you bring.

Other exclusions from professional liability insurance coverage include: Customer injuries or property damage, Employee injuries, Employee discrimination claims, Business property damage, Traffic accidents, Product damage.

Why is professional indemnity insurance important?

Professional liability insurance is intended for companies that make a living from their expertise. Even the most experienced and thorough professional service provider makes mistakes. Unfortunately, clients may not be as understanding if your mistake costs them significant time or revenue. Professional indemnity insurance helps protect you from lawsuits from disgruntled clients.

For example, if you miss a project deadline, make a mistake in your work, or provide ineffective business advice, a client can sue you.

What is entrepreneur insurance?

The right coverage for your small business. Small business insurance can help give you peace of mind by protecting what you’ve built by working hard. Protect your small business with a combination of different types of business insurance.

 

What insurance do you need for a small business? This depends on your business industry, location, size, type and payroll, among other things. You know your business, and we know how to protect it. With our partners specializing in small business insurance, you can get the right coverage for your business. We can help you find a business insurance solution by matching your business with the right insurer and giving you access to the coverage you need.

Do I need business insurance?

Being a small business owner is getting more and more complex. What would happen if a cyber criminal targeted your business? Or a customer sued after a fall at your business location? What would you do if a fire damaged your company’s equipment? Did they break in and steal your daily traffic and expensive equipment? Are you responsible for a mistake that caused damage to third parties? Your product has a defect and returns will cause you big losses? Did a flood and torrent prevent your business and damage your premises?

Without proper small business insurance, any of these incidents could be particularly devastating to your small business.

What risks does the entrepreneur's insurance cover?

A business owner’s policy includes both a general liability insurance policy and commercial property insurance coverage. Together, they provide liability and property coverage for your small business.

In particular, business insurance will usually cover:

  • Bodily injuries to a third party
  • Material damage to third parties
  • Product liability
  • Damages from false advertising and defamation
  • Damage to business property

Common questions about business property insurance

What does business property insurance cover?

Business property insurance covers your company’s real estate and its contents. It helps pay for repairs or replacements when business assets are lost, damaged or destroyed.
Your business assets aren’t just expensive – they keep your business running. With business property insurance, you will be able to afford repairs to necessary equipment after an unexpected event such as a fire or burglary.

A commercial property insurance policy can cover:

  • Building in business ownership
  • Furniture and appliances
  • Supplies and equipment
  • Inventory
Why is business property insurance important?

Business property insurance protects against the risk of owning or renting offices, storefronts or other business property. It covers property losses when a fire damages your office or a pipe bursts and floods your shop.

This coverage insures expensive equipment as well as inventory. Companies that should have this cover are usually:

  • They own or rent buildings, shops or offices
  • They own or rent expensive equipment or tools
  • They have products or semi-finished products in stock
  • It depends on other valuable business assets

Common questions about cyber insurance

Why do small businesses need cyber insurance?

Cyber attacks and data breaches are costly and increasingly common. Small businesses often have weak cybersecurity and high vulnerabilities, making them an attractive target.

A cyberattack isn’t just an inconvenience—it can put you out of business. In fact, 60% of small businesses fail within six months of a cyber attack.
Cyber insurance coverage helps your business recover from financial losses caused by cyber attacks and data breaches.

What does cyber insurance cover?

It covers the costs associated with a data breach or cyber attack that directly affects your business.

Specifically, first party cyber liability insurance can help cover:

  • Data breach response costs
  • Business interruption costs
  • Ransomware payments

Common questions about business vehicle insurance

What is the difference between business and personal car insurance?

Although both policies offer personal injury protection, business auto insurance policies are designed for company cars and usually have higher coverages to account for increased risk, such as cargo being driven and the like.

Personal auto insurance policies only cover claims related to personal use, including your business and non-business travel. They have lower limits and usually cost less.

For your business: Assets

PROPERTY INSURANCE

Property insurance for legal entities is a type of insurance that provides protection to business organizations and legal entities against loss or damage to their assets. This type of insurance is specifically aimed at protecting assets and resources that are important to the business and functioning of the company, such as buildings, inventory, equipment, vehicles and other property items, regardless of whether the property is owned, rented or leased.

Property insurance for legal entities usually includes different coverages and can be adapted to the specific needs and characteristics of each business entity and can be essential to protect the business from financial risks and unexpected events.

Asset All Risk

All risk property insurance is a type of insurance designed to protect your property and finances against unforeseen circumstances. It offers coverage against damage to all types of fixed assets due to unforeseen circumstances except those defined in “Exclusions”.

Risks that are generally included: Fire, Explosions, Natural disasters such as floods, storms of all kinds, earthquakes, landslides, landslides, Malicious damage.

Machine breakdown

Equipment breakdown coverage is a form of commercial insurance that provides funds to repair or replace damaged machinery or equipment that has suffered mechanical or electrical failure.

Production equipment
Refrigeration devices
Heating and ventilation systems
Elevators and escalators
Security systems
Devices at the retail point of sale

Financial losses due to interruption of work (unemployment)

Business interruption insurance helps protect against lost revenue after a covered risk affects the business. Covered perils usually include theft, fire, wind, falling objects or lightning. Business interruption coverage can help you recover costs in two ways:

For lost income

For additional costs

Common questions about All Risk property insurance

What is All Risk Property Insurance?

Industrial All Risk policy provides comprehensive coverage of industrial property against unforeseen events. It is a type of property insurance that covers all risks except those specifically excluded from the policy. This type of insurance is especially important for companies operating in high-risk industries such as manufacturing, construction and transportation.

The following are usually covered: Buildings and facilities, Machinery and equipment, Inventories, Raw materials and finished products, Loss of profit due to business interruption, Liability for injury to a third party or material damage.

What are the advantages of All Risk Property Insurance?

An all risk industrial insurance policy can offer several benefits to businesses. Some of the key benefits include:

  • Comprehensive coverage
  • Risk mitigation
  • Business continuity
  • Protection from liability to third parties
  • Equipment and machinery coverage
  • Protection of construction projects
  • Flexibility and adaptability
  • Cost effectiveness
  • Confidence
  • Compliance with contractual coverage requirements “peaceful sleep”

Common questions about machine breakdown insurance

What is machine breakdown insurance?

Machine breakdown insurance protects your company’s computers, electrical systems, production machinery and other equipment from sudden and accidental breakdowns. It is designed to cover losses such as short circuits, loss of air pressure or vacuum, or power surges that commercial property insurance typically excludes.

This coverage does not require that equipment failure result from a covered event in the property insurance policy, such as fire. Coverage can be activated after equipment failure.

What types of equipment does machine breakdown insurance cover?

Machine breakdown insurance is designed to protect different types of equipment, including:

Computers and telephone equipment
Components of a mechanical system
Production equipment
Refrigeration devices
Heating and ventilation systems
Elevators and escalators
Security systems
Devices at the retail point of sale

Common questions about business interruption financial loss insurance

What does business interruption financial loss insurance cover?

This insurance can help you offset costs in two ways:

For lost revenue from damaged goods (minus any costs you may have already paid, such as shipping). Your earnings before loss are the basis for reimbursement under business interruption coverage. Lost earnings, also known as actual suffered loss, is usually defined as revenue less current expenses.
For additional costs if you have to temporarily relocate your business due to a fire (for example, the cost of renting a temporary location).

What to do after an outage occurs?

When a business is damaged in certain situations, the business owner may need to make immediate repairs to minimize further damage. Let’s say that there is a strong storm and strong winds, and several windows are broken. The insurance company usually expects the business owner to quickly repair broken windows to make the premises safe and prevent further damage.

Keep in mind that many insurers will typically reimburse business owners for some repairs that may need to be done right away. This means it’s a good idea to document any damage with photos or video and keep repair receipts.

For your business: Liability

LIABILITY INSURANCE

Carrying out a business activity also carries with it additional risks – the risks of endangering the bodies of third parties (death, physical injuries and impairment of health) and property and loss of income, whether it is your business partners, customers, visitors, employees or passers-by.

All of them can, due to the occurrence of a harmful event that resulted from the responsibility of your company, claim damages from you, which often reach millions.

Liability to third parties can cause large unplanned financial expenses that you can easily protect against with liability insurance.

By contracting the correct insurance protection, you will protect your business from unplanned expenses and cover the area of your legal responsibility arising from carelessness, omissions, interference, damages caused by the malfunction of the product you manufacture or sell, and strict (objective) liability.

INSURANCE AGAINST THIRD PARTIES

Public liability insurance against third parties covers civil non-contractual liability of the insured for damages due to death, bodily injury or impairment of health and damage or destruction of property of a third party.

This insurance covers damage that occurred from the insured’s activity, from possession of things, from a legal relationship (eg lessee-lessor), or from a certain property as a source of danger.

It is possible to include liability for own employees and liability for pollution in the insurance.

LIABILITY INSURANCE FOR DEFECTIVE PRODUCT

The subject of the insurance is the non-contractual liability of the insured for damage due to death, physical injury or impairment of health and damage or destruction of property of a third party, which resulted from the use of a defective product that the insured or a person authorized by the insured delivered or put into circulation.

Quality control is a challenge in the case of mass production, the global market requires quick and immediate reactions, and the long journey from the manufacturer to the end user can have consequences for your product.

The cause of product malfunction can be conception, design, manufacture, repair, storage, delivery (including incorrect delivery), instructions for use, advertising or advice.

It is possible to extend the insurance and thus contract liability for products that are intended to be incorporated into other final products. It is also possible to insure the risk of product withdrawal from the market.

PROFESSIONAL LIABILITY INSURANCE

Liability for compensation for damages that are a consequence of the insured’s professional error while performing the registered activity, for which he is responsible on the basis of the law. Many of these responsibilities are prescribed by law as mandatory, and the rest can be contracted by the client in order to protect his business or provide better service to his contractual partners.

Activities for which we definitely recommend contracting this coverage are: Energy certifiers, Bookkeepers/accountants, Doctors/pharmacies, Lawyers, Package tour organizers, Travel agencies, Real estate brokers, Bankruptcy managers, Court experts, Representatives and brokers in (re)insurance, Security guards/detectives, Notaries, Auditors, Licensed architects and construction engineers, Surveyors, IT experts, Consultants, etc.

Common questions about liability insurance

What does general liability insurance cover?

General liability insurance covers common risks arising from interactions with individuals outside of your business. This includes protection against damage and injury to customer property, such as a customer falling on a wet floor at your business. It also covers defamation, copyright infringement and other damages from false advertising and the like.

In addition, most general liability policies include contractual liability insurance that protects your business from the financial risks you assume when signing the contract.

Is general liability insurance required by law?

You are not legally required to buy general liability insurance. However, many of the people you do business with are likely to have contractual requirements for you as a supplier that require a general liability insurance policy.

This means that you may need a policy if you want to sign a commercial contract with a client. Proof of general liability coverage is also required to apply for certain professional licenses.

What does professional indemnity insurance cover?

When a disgruntled client sues because of a mistake you made in business or service delivery, professional indemnity insurance can help cover legal defense costs, including the cost of hiring a lawyer.

In particular, professional indemnity insurance will help provide coverage for: Work errors and omissions, Undelivered services, Accusations of absence, Missed deadlines.

What does professional indemnity insurance not cover?

Although professional indemnity insurance covers many of the costs associated with a client’s legal action, it has a number of exclusions. For example, it only covers the cost of defending against lawsuits—it doesn’t pay for lawsuits you bring.

Other exclusions from professional liability insurance coverage include: Customer injuries or property damage, Employee injuries, Employee discrimination claims, Business property damage, Traffic accidents, Product damage.

When is professional liability insurance required?

There are usually several different scenarios when a company may be required to carry professional indemnity insurance.
Clients may request a Certificate of Insurance as proof that you have coverage to secure the contract. That way, they know that if you make a costly mistake or fall short of their standards, they’ll be able to recoup their losses.

 

Additionally, if you choose to apply for certain professional licenses, many states will require you to have professional liability insurance before you can apply.

How does professional liability insurance differ from general liability coverage?

General liability and professional liability insurance protect against common liability claims, but they cover different types of claims.

General liability insurance covers bodily injury to customers, damage to customer property and damage from false advertising. Conversely, professional indemnity insurance covers all legal defense costs when a client or customer suffers a financial loss as a result of your professional services or advice.

What does product liability insurance cover?

Product liability insurance helps pay legal costs when a product you made, sold or distributed causes personal injury, property damage or other loss.

Specifically, product liability insurance can provide coverage for: Injury caused by the product, Property damage caused by the product, Illness caused by the product, Death caused by the product.

What is the difference between product liability insurance and general liability insurance?

Although often purchased together, these two types of insurance are not the same. General liability insurance, sometimes called public liability insurance, provides coverage for the most common claims. It covers accidental damage, like a customer slipping on a puddle in your store and breaking their arm (or phone). It also helps pay for lawsuits that claim you damaged a competitor’s reputation or copied their logo.
Product liability insurance covers damage related to your products or completed services. That’s why manufacturers, retailers and contractors need both types of coverage.

For your business: Accident

ACCIDENT INSURANCE

Accident insurance can be contracted in order to financially protect one’s own employees and/or their family in case of death or physical injury with permanent consequences. In the hospitality industry, hoteliers usually insure hotel guests in this way.

Accident insurance covers the risk of death due to an accident or permanent disability, death due to illness, and temporary incapacity for work as a result of an accident – daily allowance and hospital days, and insurance for medical expenses.

An accident is considered any sudden, unforeseen and independent event that is independent of the will of the insured, which, acting mainly from outside and suddenly on the insured’s body, results in his death, permanent disability, temporary inability to work, accommodation and treatment in a hospital or incurring treatment costs.

In this sense, the following cases are considered to be an accident in particular: trampling, collision, impact with any object or against any object, electric current or lightning strike, fall, slip, wounding with a weapon, some other object or explosive material, stabbing with any object, blow or animal bite.

Common questions about accident insurance

What does accident insurance generally cover?

An accident insurance policy can help cover costs arising from:

  • Medical services and treatments
  • Injuries
  • Hospitalization
  • Accidental death
  • Disability

Additional covers of this insurance can help cover some costs so you can focus on treatment, such as Hospital Indemnity or Disability Care Services.

What is accident insurance?

It is a type of insurance that provides financial protection in the event of an accident. It is designed to help cover unexpected medical and other expenses that may arise as a result of an accident.

A supplemental accident insurance plan will usually provide coverage for a wide range of accidents, including those that occur at work, at home, or while participating in sports or other recreational activities (although it’s important to note that actual benefits vary by insurance company and policy) . Benefits are paid directly to the policyholder, not the medical provider, and the amounts vary depending on the nature of the accident and special conditions.

For your business: Agriculture

CROP AND PLANTATION INSURANCE

Crop and plantation insurance with basic insurance coverage guarantees damages caused by hail, fire or lightning to the quantity of the expected insured crop, as long as the agricultural products are not harvested.

In addition to the basic insurance, it is possible to take out other insurances against natural disasters, which are quite common in Croatia and which threaten and reduce the amount of the expected agricultural harvest. Low temperatures are often one of the decisive factors that limit the cultivation of agricultural crops, especially for fruit trees and vines where crop loss due to freezing is often quite high. That is why it is possible to provide additional agreement for damage to insured crops and plantations caused by spring frost (salt). Also, by additional agreement, crops and plantations are insured for damages caused by floods or storms.

For winegrowers and fruit growers, in the period from the planting of orchards or vineyards until they begin to bear fruit, insurance is intended for young orchards and vineyards that have not yet produced fruit. This insurance covers damage to young non-productive orchards or vineyards if they are damaged or destroyed due to hail, fire, lightning, storm, etc.

Natural disasters during fruit cultivation can cause damage to fruit growers, not only due to the loss of the expected amount of the crop, but also damage due to the lower quality of the fruit. By insuring the quantity and quality of fruit, the insurer guarantees the damage that occurs to the fruit, due to the impact of hail, from the end of the flowering of the fruit trees until the fruit is harvested.

Agricultural crops, grown in nurseries, are also exposed to a variety of natural and other disasters that threaten the amount of the expected harvest. That’s why plant insurance in nurseries covers damage that occurs when the insured crops are damaged or destroyed in modern greenhouses and nurseries made of plastic film due to storms, hail, fire, lightning, floods and water spills, as well as most damages that occur due to temperature changes in fertilizing conditions.

Common questions about agricultural insurance

What is the subject of crop and plantation insurance?

The subject of insurance is plant crops that grow in fields, gardens, lawns, vineyards and orchards. In the case of individual types of plants, the insurance covers the value of the different parts of the plants for which we grow them in the first place. Thus, in the case of grain, the grain is secured, in the case of roots and tubers, the roots or tubers, in the case of hops, in the case of forage plants, the fodder crop, in the vineyards, the grape crop, in the orchards, the fruit crop, in the nurseries, the rootstock for grafting and grafted fruit trees, and in the case of securing vegetables and vegetable crops of plants those parts of plants, for which they are grown. Side crops and catch crops should be provided separately from the main crops.

How to get incentives for insurance of crops and plantations?

You exercise the right to receive support as a legal entity registered in the Register of Farmers at the time of submitting a request for its payment.

After concluding the insurance contract and paying 30% of the total premium per policy, it is necessary to submit a request for approval of financial support from the European Agricultural Fund and the budget of the Republic of Croatia.

The maximum annual support per beneficiary is EUR 75,000 (HRK 565,087.50).

For your business: Transport

TRANSPORT INSURANCE

Goods in transit insurance, also known as cargo insurance or cargo insurance, is a type of insurance that provides protection to the owners or possessors of goods being transported during transport, whether by land, sea, air or inland waterways. This insurance is intended to protect cargo owners against loss or damage to goods during transportation.

Cargo insurance usually provides cover for various risks and events that may occur during transport, including damage, theft and loss of cargo, fire and natural disasters.

Goods in transit insurance can be useful for retailers, manufacturers, distributors and other businesses that regularly ship or receive goods as part of their business. This insurance helps protect their financial interests in case of unwanted events that may affect the goods during transport. Cargo owners can usually tailor their insurance policies to meet the specific needs and characteristics of their cargo and transport.

In addition to the above, transport liability insurance is also very often used, which provides protection to carriers, such as cargo or passenger transport companies, from the liability they may have towards their clients or third parties in the event of loss, damage or disposal of goods or passengers during transport.

This insurance is important because the carrier can compensate for damages that their service or activity may cause to customers or third parties.

Common questions about transportation insurance

What is cargo insurance?

Cargo shipments are generally safe, but with unforeseen events, things can sometimes go wrong during the transportation of goods. If you entrust the transportation of your products to a professional carrier or forwarder, it is very risky to believe that the carrier or forwarder is fully responsible for any damage or loss. That is not the case.

Carriers and forwarders have only limited liability. If an unfortunate incident occurs, you may be faced with a long list of terms and conditions that make it difficult for non-experts to understand what the most common risks are when transporting goods and when it makes sense to arrange cargo insurance.

When is it necessary to insure the goods in transit?

If the value of your shipment is greater than the maximum amount for which your carrier or freight forwarder is responsible, it is wise to purchase cargo or transportation insurance.

Cargo insurance gives you the assurance that if something goes wrong in transit, you will be compensated for the value based on the commercial invoice. If there is no commercial invoice, the market value will be used to determine the amount. Transportation costs will also be reimbursed.

As the sender, you are responsible for arranging insurance as required. In some cases, the option of cargo insurance is something that the carrier or freight forwarder will specifically highlight to you.

What risks are covered by freight insurance?

Common risks associated with the transport of goods are:

  • Damaged goods: This includes goods that are scratched, dented or wet in transit.
  • Lost or stolen goods: this includes the loss or proven theft of part or all of the shipment.
  • Delays: Delayed delivery of goods can sometimes lead to financial losses.
  • General average (maritime cargo transport only): If the ship is in danger, sacrifices may have to be made to protect the ship itself, its crew and cargo, and the costs are shared proportionately between the vessel owner and the cargo owner. This means that the shipper of sea cargo bears part of the costs, but it is possible to insure against such risks.
Who is responsible for the cargo in transport?

For freight forwarding, the Incoterms rules define the rights and obligations between the buyer and the seller of transportation and delivery services. Incoterms clarify who pays for what. It also states who is responsible in case of any damage or loss of goods in transit.

The carrier or forwarder is only liable if damage or loss occurs due to obvious errors or negligence during transportation. Likewise, there are limitations on the scope of liability of carriers or forwarders and the maximum amount of compensation they are required to pay.